Introduction
Fluxoral (“we,” “us,” or “our”) is a web development, SEO, and AI automation agency based in Dhaka, Bangladesh. We operate the website https://fluxoral.com/ (the “Website”).
We respect your privacy and are committed to protecting personal information collected through our Website and services.
This Privacy Policy explains what information we may collect, how we use and protect it, and how you can contact us regarding your personal information.
1. Information We Collect
Depending on how you interact with our Website and services, we may collect:
- Name
- Email address
- Phone number
- Selected services and project details
- Information submitted through contact forms
- Information provided when requesting our services
- Communications and correspondence with us
- Website usage and interaction data
- Cookie and similar tracking information
We aim to collect only information reasonably necessary for the purposes described in this Privacy Policy.
2. How We Use Your Information
We may use collected information to:
- Respond to enquiries and contact form submissions
- Communicate with current and potential clients
- Provide and manage our services
- Assess project requirements and service requests
- Improve our Website and user experience
- Understand Website traffic and search performance
- Detect spam, fraud, misuse, and security issues
- Maintain Website functionality
- Meet applicable legal obligations
3. Contact Forms
Our Website may include forms that allow you to contact us about our services.
When you submit a form, we may collect the information you provide, such as your name, email address, phone number, selected service, and project details.
We use this information to respond to your enquiry, understand your requirements, and communicate with you about relevant services.
Contact enquiries are processed on our hosting server and sent to our email inbox through authenticated SMTP. We use Google reCAPTCHA to help prevent automated abuse. Verification data is processed by Google under its Privacy Policy and Terms of Service. Form delivery does not use an external form-processing website.
For security, our server processes connection IP addresses and retains keyed hashes and temporary request counters. Expired counters are removed as subsequent requests are processed. Enquiry content is not saved in a public website database.
Please do not submit sensitive personal information unless it is specifically requested and necessary.
5. Analytics and Search Performance Tools
We may use the following Google services, where implemented:
Google Analytics: May provide information about Website visits and interactions, including pages viewed, device and browser information, referral sources, and approximate location.
Google Search Console: Provides reports about how our Website appears in Google Search, including search queries, impressions, clicks, indexing, and search performance.
We use relevant information from these tools to understand Website performance, identify technical issues, and improve our services.
Google's processing of information through its services is subject to the applicable Google terms and privacy policies.
6. Third-Party Services and Integrations
Depending on the features available on our Website, we may use or link to third-party services such as:
- Hostinger (website hosting and SMTP email services)
- Google Maps
- Google reCAPTCHA
When you interact with embedded services, integrations, or external platforms, those providers may collect information according to their own privacy policies and terms.
We aim to disclose relevant third-party services accurately and update this section when our Website integrations change.
7. Data Sharing
We do not sell or rent your personal information.
We may share relevant information with service providers where reasonably necessary to operate our Website, communicate with clients, provide our services, maintain security, or analyse Website performance.
We may also disclose information where required by applicable law or a valid request from a competent authority.
Where applicable, we take reasonable steps to ensure that information is handled appropriately by service providers.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes, and meeting legal obligations.
Retention periods may vary depending on the type of information, its purpose, and applicable legal requirements.
When information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable law.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, misuse, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
10. Your Privacy Rights
Subject to applicable law, you may contact us to request:
- Access to personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion of personal information where legally applicable
- Information about how your personal information is used
- Withdrawal of consent where processing is based on consent and withdrawal is legally applicable
We may need to verify your identity before processing a request.
Certain information may need to be retained where required by law or where another lawful basis for retention applies.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our Website, services, technology, data practices, or legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, you can contact us using the details below:
Fluxoral
Web
Development, SEO & AI Automation Agency
Dhaka,
Bangladesh
- Email:
- [email protected]
- WhatsApp:
- +8801605534865
- Website:
- https://fluxoral.com/
We will make reasonable efforts to respond to privacy-related requests within a reasonable period and in accordance with applicable law.
13. Applicable Law
This Privacy Policy is intended to be governed by the applicable laws of Bangladesh, including applicable personal data protection and privacy requirements.
The specific legal obligations applicable to our data collection and processing practices depend on the relevant circumstances.
Last Updated: